Store Policy

Ordering Online

Ordering Online with us is safe and secure. We employ a method of interaction with our visitors that does not compromise credit card information. We encourage you to feel comfortable using your credit card to conduct commerce on our site.

Cancellations

Cancellations can only be accepted if a product has not shipped. A 5% fee may be applied to a canceled order that has not shipped if your credit card has already been processed through our service provider.

International Orders

All Customs, duties, fees and any other charges corresponding with the shipping and delivery of your order internationally will be billed to you. Currently, we are only shipping within the United States of America and Canada.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices. In the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding. Purchaser is responsible for all state sales and use taxes.

Resolving Questions or Problems

As our customer, your satisfaction is of the utmost importance to us. Please contact us with any questions or concerns you may have either by e-mail at orders@obsessionchocolates.com or by calling us at 1-715-830-8301 and we will respond promptly.